Data Breach Incident response

by | Jul 17, 2021

Data breach

Data Breach Incident response

Data incidents, in particular data breaches, require fast, experienced, and knowledgeable responses, most likely on an international level. Data0logie Incident Response Service provides the professional support your company needs in these situations and will guide you through the challenges of a breach, unauthorized access, or any other data emergency.

 

This capability is increasingly important as:

  • Cyber incidents and the crises they can trigger are increasingly complex, with malicious threat actors constantly evolving their tools and techniques to have as much impact as possible.
  • Businesses are dependent on interconnected and interdependent IT, regulations are strict, and public expectation of transparency is high. GDPR and NIS require organizations to respond within 72 hours or face significant fines.
  • Operational resilience is a key regulatory requirement for many industries, with a particular focus on cybersecurity, as companies become more technology-reliant.
  • Bringing in an incident response provider in the middle of an incident without having a retainer in place can significantly delay response due to the time needed for onboarding.

Benefits of effective cyber incident response and recovery plan

increased readiness

Increased readiness

People, processes, and tools are rehearsed and ready to respond when a cyber-attack occurs; building a strong ‘muscle memory’ that can be quickly triggered.

emerging stronger

Emerging stronger

Business as usual operations are quickly restored and lessons learned are identified and addressed to help prevent recurrence; enhancing overall operational resilience.

integrated response

Rapid response

There is a clearly defined response framework and supporting governance, clear ownership, pre-agreed decision-making authority and escalation pathways; all enabling rapid response when needed.

Data breach

Integrated response

The response and recovery capability spans both business and technical concerns, drawing on broad cross-organisational capabilities; ensuring you have the right people engaged from the outset.

Our Full Data Breach Incident Response Service

1. Incident response plan

While incidents cannot be planned in advance, the response can. A proper incident response plan not only is a legal requirement in many countries, it is the advance management of a crisis that has not happened yet. We have the international experience and the local expert knowledge to support you in creating a tailored incident response plan that addresses the specifics of your business and provides the safety you want in case you ever need it.

2. 24/7 emergency assistance

With offices in 21 countries and a field-tested network of data incident specialists around the globe, Bird & Bird’s incident response team is in your time zone, offers one-stop support for wherever the incident occurs or whatever region might be affected, in numerous languages, 24/7 availability guaranteed.

3. Incident management

Experienced incident management considerably mitigates the consequences of a data incident. Our incident management support is based on team know-how, experience, best practice strategies and the

guidelines of the various authorities. It encompasses e.g. immediate actions to block the breach, measures against dissemination of material, team work with IT forensics, alignment with authorities and public intelligence, communication support to minimize reputational damages, as well as protective measures against fines or private claims.

4. Highest quality legal expert guidance

Besides being truly international privacy experts, our incident response specialists deliver the profound local law knowledge and experience that is of significant importance as the legal framework on data incidents varies substantially worldwide. They also provide trusted relationships with the respective data protection authorities, which is a key asset in successful data incident management.

5. Data breach notifications

Notification requirements vary substantially around the globe, not only on deadlines for the report of the incident, but also referring the content of the notification and certainly the language. We will help you determine whether there are notification requirements to be complied with in a specific incident, which authorities in what countries are to be notified and when, which local notification procedures apply and whether the information needs to be extended to affected individuals. Our team members draft and file necessary notifications in most relevant languages, avoiding unwanted delays on translations.

6. Contract management

A data incident might also trigger contractual obligations vis-à-vis your network of customers, suppliers or other

business partners. We can support your evaluation of affected contractual relationships and the obligations you might have, in particular time-sensitive breach reporting duties. Our highly scalable capacities guarantee timely review of even very large numbers of agreements in most languages.

7. Remediation support

It is not over when it is over. Remediation support is an important part of our Incident Response Service, including but certainly not limited to all kinds of possible litigation or conflict settlement, subsequent communication with authorities on investigations or challenging of fines and the implementation of additional technical and organizational measures to protect your company against recurrence.

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